Blackbird has full industry-leading IT security protection - but we know IT security reviews can be a pain. Therefore, we have created an IT Security Checklist.

Application Architecture

• Blackbird is a Software as a Service (SaaS) solution build on the secure and trusted cloud service Amazon Web Services (AWS).
• Blackbird is available in the AWS region in Ireland (EU-WEST-1) and has automatic failover within the same region.
• Data backup, retention, and sanitation is managed automatically by AWS.
• Mobile application available through web browser on computers, phones and tablets.

Data Security, Handling, and Storage

• Blackbird uses end-to-end encryption through SSL/TLS.
• Blackbird authentication runs through customers’ Single Sign On service or AWS Cognito.
• Customers can choose a dedicated AWS account to store their data(Private cloud) or use the shared tenant.
• All data is encrypted at rest in databases (Dynamo DB).

Governance & Risk

• The application is continuously security scanned for known vulnerabilities by Detectify.
• The application is verified by security experts and manually penetration tested. Report can be shared with customers through the account manager.
• The infrastructure is verified by AWS experts in a Foundational Technical Review.
• Blackbird has implemented the necessary processes to keep customer and partner data safe and secure.

Analytics

• Reports & analytics can be performed within the system or exported as CSV/EXCEL files.
• Data for reports can be access through an API in Power BI or other analytics tools. Data is real-time.